LPG Fire Pit Lava Stones Pack: Enhance Your Outdoor Ambiance
LPG Fire Pit Lava Stones Pack: Enhance Your Outdoor Ambiance
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FIRE PIT LAVA STONES PACK: Elevate Your Outdoor Ambience
Enhance the ambiance of your Gas Fire Pits with this stunning lava rock fire stones. Handpicked from volcanic regions, these exquisite stones add sophistication and natural allure to any outdoor space. Each lava rock fire stone is carefully selected for premium quality, ensuring uniformity in size and shape.
PRODUCT DESCRIPTION
Indulge in the warmth and mesmerising flames created by this premium lava rock fire stones. Sourced from volcanic regions renowned for their exceptional quality, these stones radiate warmth and elevate your fire pit experience.
Our lava rock fire stones are highly durable and heat-resistant, perfect for gas fire pits. The porous nature of lava rock enables excellent heat retention, effectively radiating warmth throughout your patio or backyard. Their natural filtration properties reduce ash and debris, providing a cleaner fire pit experience.
Effortlessly install the Gas Fire Pit Stones in the burner pan of your gas fire pit. Versatile and conforming to any shape, these stones seamlessly integrate into your outdoor space. Create captivating patterns and let the enchanting beauty of the lava rock fire stones elevate your outdoor living area.
TECHNICAL SPECIFICATION
- COLOUR: Black
- MATERIAL: Lava Volcanic rock
- COUNTRY OF ORIGIN: Indonesia
- STONE SIZE: Mixed sizes between 15-30mm
NOTE: Our stone packs ensure optimal filling of your Gas Fire Pit Burner Kits. We advise leaving the burner element slightly exposed to prevent soot buildup. If you require more stones, please let us know, and we'll accommodate your request
Shipping and Delivery Policy
Shipping and Delivery Policy
Shipping and Delivery Policy
At Refined Home Living, we strive to provide convenient and reliable delivery options for our customers across the UK Mainland and beyond.
Free UK Mainland Delivery
We offer FREE delivery to the UK Mainland on all orders. For deliveries to the Scottish Islands, Isle of Wight, Isle of Man, the Channel Islands, and Northern Ireland, a charge will apply.
Delivery Times
We aim to provide fast delivery for all orders. In-stock items are typically dispatched within 7-10 working days and are sent via next day delivery. You will receive a notice of the delivery date with a minimum of 48 hours' notice. If you require delivery on a specific day, please contact our sales team, and we will do our best to accommodate your request.
Extended Delivery Times
Please note that some areas, such as the Scottish Grampian & Highlands, Ireland, Jersey, and Guernsey, may experience a 3-5 day delivery service once dispatched.
Additional Services
Saturday deliveries are available upon request but will incur an additional charge. Please contact our sales team for more information.
Inspecting Your Delivery
Upon the arrival of your delivery, please carefully inspect the pallet and packaging for any signs of damage. If you notice any damage to the packaging, please take a photo and sign for the delivery as damaged, or reject the delivery if preferred. This allows us to initiate a claim with our courier for any damage that occurred during transit.
Damage Claims
To ensure prompt resolution of damage claims, please communicate any damaged arrivals before the 48-hour cutoff period. We cannot open claims with the pallet couriers after 48 hours, so it is essential to report any issues promptly to facilitate the claims process.
Returns & Refunds
Returns & Refunds
Cancellation and Returns
You have the right to cancel your order from the time you place your order up to 7 days from the date of delivery. To initiate a cancellation, please notify us by emailing support@refinedhomeliving.co.uk with the subject: Cancellation of Order (insert your order number here).
If your delivery has already been made and you wish to return the goods, you must contact us via email within 7 days at support@refinedhomeliving.co.uk with the subject: Cancellation of Order (insert your order number here). No refunds will be accepted on goods if more than 7 days have passed since the delivery date.
Once the goods have been delivered to your address, you are then responsible for the goods and are liable for any subsequent loss or damage. A deduction on the total refund will be made if the goods are returned in poor or damaged condition.
Following the cancellation of your order, any refunds will be processed within 14 days of our receipt of the returned goods at our head-office address. Please note, any enhanced or premium delivery costs or supplements you have paid will not be refunded.
Making Changes to Your Order
If you need to make any changes to your order, please contact us as soon as possible at support@refinedhomeliving.co.uk. Please note that changes to your order may affect the delivery date and total cost.
Damaged or Faulty Goods
If your goods arrive damaged or are faulty, you are entitled to claim for a repair or replacement. Please unwrap the goods on the day of delivery to check for any visible damage.
For damaged goods, please contact us within 3 days of delivery. Claims of damage cannot be accepted after this period. If you refuse delivery due to visible damage, please notify us along with photo evidence.
For defects discovered after delivery, notify us immediately at support@refinedhomeliving.co.uk with photographic evidence and a written description of the defect/s.
Amending or Requesting a Delivery Date
If you need to make any changes to your delivery, please contact us at least 48 hours before dispatch from our warehouse. Delivery dates cannot be changed if the goods have already been dispatched to a courier depot.
For specific delivery requests, including Saturday deliveries, please contact our sales team prior to ordering.
Please note that Gas Fire Pit deliveries are Monday to Friday during normal business hours.
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